TERMS AND CONDITIONS
1. Acceptance of Terms
By accessing or using the services of Astha Dental Solutions (“Clinic,” “we,” or “us”), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
2. Services Provided
Astha Dental Solutions provides comprehensive dental care services, including but not limited to:
- General dentistry
- Prosthodontics and implantology
- Orthodontics
- Periodontics
- Endodontics
- Cosmetic dentistry
- Laser dentistry
3. Appointments
Scheduling:
- Appointments can be scheduled by phone, email, or through our website
- We will confirm all appointments via phone or SMS
Cancellations:
- Please provide at least 24 hours’ notice for cancellations or rescheduling
- Late cancellations or no-shows may result in a cancellation fee
- Emergency situations will be accommodated without penalty
Punctuality:
- Please arrive 10 minutes before your scheduled appointment
- Late arrivals may result in shortened appointment times or rescheduling
4. Payment Terms
Payment Methods:
- We accept cash, credit/debit cards, UPI, and digital payment methods
- Payment is due at the time of service unless prior arrangements have been made
Insurance:
- We work with various insurance providers
- Patients are responsible for understanding their insurance coverage
- Any amount not covered by insurance is the patient’s responsibility
Treatment Estimates:
- Cost estimates are provided before treatment begins
- Actual costs may vary based on treatment complexity
5. Medical Information
Accuracy:
- Patients must provide complete and accurate medical history
- Failure to disclose relevant medical information may affect treatment outcomes
Confidentiality:
- All patient information is kept confidential per applicable laws
- Medical records may be shared only with patient consent or as required by law
6. Treatment Consent
- Patients consent to examination and treatment by signing consent forms
- You have the right to ask questions and refuse treatment
- Emergency treatment may be provided without prior consent when necessary
7. Patient Responsibilities
You agree to:
- Provide accurate personal and medical information
- Follow pre-treatment and post-treatment instructions
- Attend scheduled follow-up appointments
- Maintain good oral hygiene as recommended
- Pay for services rendered
8. Clinic Responsibilities
We commit to:
- Provide professional dental care to the best of our ability
- Maintain patient confidentiality
- Use sterile equipment and follow safety protocols
- Inform patients of treatment options and risks
- Address patient concerns promptly
9. Treatment Outcomes
- Dental treatment outcomes can vary based on individual circumstances
- We cannot guarantee specific results
- Complications may occur despite proper care
- Follow-up care is essential for optimal results
10. Limitation of Liability
Astha Dental Solutions shall not be liable for:
- Complications arising from pre-existing conditions
- Patient non-compliance with treatment instructions
- Results affected by factors beyond our control
- Indirect or consequential damages
11. Dispute Resolution
- Any disputes shall first be addressed through direct communication with our clinic
- If unresolved, disputes will be subject to arbitration in Lucknow, Uttar Pradesh
- Indian laws shall govern these terms
12. Modifications
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website with an updated date.
13. Contact Information
For questions regarding these Terms and Conditions:
Astha Dental Solutions
Address: [Your Clinic Address], Lucknow, Uttar Pradesh, India
Phone: +91 333-333-3333
Email: info@asthadentalucknow.com